Only eMediary™ secure messaging provides a truly secure end-to-end messaging solution for both inside and outside the organization that was built from the ground up with healthcare’s unique user, authentication and workflow needs in mind. It is unequalled at enabling physicians, patients, staff and business partners to securely communicate without having to change how they work today. eMediary secure messaging is essential for ensuring security and privacy, HIPAA compliance, reducing IT and portal integration costs, and delivering quality healthcare. With more than 300,000 licenses sold, it is the proven solution that your organization should use to its advantage.

Why Secure Messaging vs. E-Mail
Today the most common message options are assumed to be insecure e-mail or no e-mail at all. With traditional e-mail there is no way to guarantee the security of someone’s mailbox. Messages and attachments can be read by others, system administrators or even forwarded. This violates HIPAA policy. With eMediary secure messaging, communications are safely stored within an encrypted database. Users are presented with a secure Web-based front-end that looks and functions like e-mail so it is instantly familiar. Only delivery notifications of messages appear in a user’s e-mail inbox with a link that directs the user to the eMediary portal for secure viewing. eMediary can be used for secure internal and external communications, for electronic file transfers (including EDI and claims attachments) and for provider, patient and payer communications. And because eMediary is Web-based, it has several scalability, integration and cost advantages.

Key Benefits

• Security and privacy are ensured because patients, staff and business partners only see what they are approved to see, and unlike traditional e-mail, sensitive messages and attachments are contained within a secure server and never a vulnerable mailbox
• Saves time by allowing only authorized access and eliminating SPAM and messages from unauthorized users
• Consistent branding and seamless integration with other portals improves productivity, while the Web interface is instantly familiar and requires nothing to be downloaded or installed
• Directory-based user repository can be synchronized with other systems, saving time and reducing errors caused by re-entering user information
• Saves money by easily scaling to support large numbers of users, and by automating data archiving and transaction logging management
• Improves patient care by increasing the communication between a patient and provider, and enables greater personalized healthcare without adding cost

Standard Features

• Limits communication only to authorized users, business partners, and between authorized relationships
• Message and system administrators facilitate message responses and data management without viewing message content so confidentiality is maintained
• Integrates with existing e-mail services including Microsoft® Exchange, Novell® GroupWise® and Lotus® Notes®
• Customizable interface for the unique healthcare organization ensures consistent branding
• Supports secure transfer of electronic files and claims attachments
• Archives and prunes message data according to organization-defined requirements
• Flexible transaction logging engine monitors and time-stamps all activities

Customizable and Expandable

• Platform independence allows seamless integration with current HIS and portal environments, automating back-end processes resulting in greatly reduced time and cost spent on non-revenue generating activities
• Allows for Single Sign-on for physicians, staff and patients
• Customizable workflow matches and automates interactions
• Enables greater personalized care by automating patient reminders for scheduled appointments, medication notices and prescription refill notices
• Messages can be exported to patient data records for permanent archive
• Multi-language support from a single edition
• Includes Secure Portal, the scalable solution for integrating and delivering Web applications

How eMediary Works

• Messages are securely entered via a Web interface, then sent directly to a staging server
• The eMediary staging server sends the intended recipient an unencrypted e-mail informing the individual they have a secure message waiting for pickup
• The recipient clicks on the embedded hyperlink, authenticates and securely views the message as a Web page via a secure connection
  

Resources

	eMediary for Providers Brochure

For more information and assistance, call your Caveo Technology representative today.